At the time of registering you have the option of paying in full or using one of the following scheduled payment options. Please indicate at the time of registration that you wish to schedule payments. If you are paying by cheque, please attach a separate cheque for each program, otherwise the total payment will be processed regardless of the number of registrations accepted. Electronic Funds Transfer payments must be made In-Person. Online registrations at activemississauga.ca must be paid by credit card (MasterCard/Visa/American Express) or by using money paid on your City account prior to registrations. Scheduled payments are applicable to courses that are over $50.00 and at least 8 weeks in length.
Scheduled Payment Option
(A session is a length of time a program runs)
All Year Session (Sept - June)
Initial Payment: $50.00
Due: Nov 4, Jan 5, May 5
Fall
Initial Payment: 50% of course fee
Due: Oct 5, Dec 5
Spring
Initial Payment: 50% of course fee
Due: Apr 20, May 20
Summer
Initial Payment: 50% of course fee
Due: Jul 20
Week Long July Camps
Initial Payment: None
Due: June 1
Week Long August Camps
Initial Payment: None
Due: July 1
Declined Payments
Payments which have not been honoured by the bank must be rectified immediately upon notification by the City. The City reserves the right to cancel the registration or to revoke privileges until full payment is received. An Administration Fee will be charged for each returned payment.
Taxes
Adult programs are subject to applicable taxes
Non Residents
Non-residents pay an additional $5.00 fee per person, per program. Non-resident registrations will be processed 10 days after the start of registrations.
Receipts
You will receive a Receipt confirming location, start date and time of the program. If your e-mail address is currently in our system you will receive an auto reply Receipt regardless of how you registered. In-Person registrations will receive a Receipt at the time of registration or a Receipt will be mailed within two weeks. Activemississauga.ca users can print their own if an e-mail address is in our system.
Note - Receipts will not be mailed if the registration was completed online.
Please make sure the Receipt is for the Program(s) you requested. Contact Customer Service if there are any discrepancies or if you do not receive this Receipt prior to the start of the first class.
Duplicate Receipts
To print duplicate receipts free of charge (via activemississauga.ca) for registrations that were processed within the past 12 months, your email address must be recorded on your account. All other requests for duplicate receipts must be printed by City of Mississauga staff and an Administrative Fee will be charged per request per year.
Is there a chance my class will be cancelled?
The City may, in its absolute discretion, cancel any program or registration at any time. In the event that a program is cancelled by the City, every effort will be made to accommodate the participant in another program. If there are no other programs which are satisfactory to the participant, a full refund will be provided. No Administration Fee will be charged.
What if I miss a class?
In the event that a participant is unable to attend a class(es), the City regrets that makeup class(es) will not be offered.